Guest Experience Lead – Free Gym Membership

Company: Glasgow Westerwood Hotel, Spa & Golf Resort
Apply for the Guest Experience Lead – Free Gym Membership
Location: Glasgow
Job Description:

Glasgow Westerwood Hotel, Spa & Golf Resort

Description

The important stuff:

Free health club membership (T&Cs apply)Discounts across golf including membership, guest rates, green fees, buggies and clothingDiscounts across The QHotels CollectionFamily & Friends discounts in hotels across The QHotels CollectionSupport with training & professional qualifications, including course fees!Various learning & development availableAccess to an Employee Assistance Program – Hospitality ActionRefer a friend schemeFREE parkingAND……much, much more!

What will I do?

Welcome and greet guests , make health club bookings, support with membership sales and enquires , carry out daily checks and conduct gym inductions for all new members and regular gym re-assessments as part of the health club retention strategy. You’ll be required to support with the cleanliness of the health club and spa areas ensuring all public areas are kept to the highest standards of cleanliness .

Is this the role for me?

Personal Trainer / Fitness Instructor level 2qualification as a minimum, or equivalentwould bepreferredExcellent customer service & communicationskillsAbility to work under pressure and multi-taskStrong attention to detail

Spa Opening Times: Monday – Sunday 10:00am – 18:00pm

Curious to find out more?

Glasgow Westerwood Hotel, Spa & Golf Resort is just outside Glasgow in Cumbernauld and is a 4*, 148-bedroom property. Our hotel has an 18-hole golf course, and the dining options include the Flemings restaurant, the Grill restaurant, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, tennis courts, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze from Green Tourism !

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.

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Posted: August 29th, 2026