Product Performance Manager – Nottingham
2026-08-23T00:00:00
Location: Kingston on Soar, Nottinghamshire, GB, NG11 0
Application deadline: 2026-09-20T22:58:31.457
Job Details
Contract type: Permanent
Hours: Full-time, 35 hours
Location: Head Office, Nottingham (Hybrid working, minimum 2 days per week)
Salary: Up to 65,000 per annum (depending on experience)
We’re Hiring Two Product Performance Managers!
In this role, you’ll oversee how our mortgage strategy comes to life commercially, owning performance management within a key lending segment and helping us achieve our ambitions. Here’s a taste of what you will be doing as a Product Performance Manager at Nottingham Building Society:
- Own performance across your product segments, including metrics, triggers, and actions to drive results.
- Oversee the end-to-end product proposition (such as features, criteria, and affordability) in partnership with Credit Risk, Sales, Operations, and Marketing colleagues.
- Monitor sales performance and pipeline conversion, identifying opportunities to improve efficiency and customer outcomes.
- Lead product reviews, identifying key risks and opportunities.
- Bring deep market insight (competitors, customer needs, regulation) and turn this into actionable improvements.
- Own our approach to fair value, fees, and charges.
- Shape customer communications and retention strategies.
- Collaborate with Pricing to influence overall pricing strategy.
About You
- Experience in mortgage product or similar roles within a regulated financial services environment.
- Demonstrated success in driving customer and commercial outcomes through holistic product management.
Reward & Benefits
- A fair and competitive salary evaluated against market data.
- Annual discretionary bonus scheme.
- Medicash healthcare scheme.
- 29 days annual leave plus bank holidays and enhanced family leave.
- Commitment to your ongoing personal and professional development.
- Work a 35-hour week to promote work/life balance.
- Friendly and inclusive culture where teams strive to do the right thing.
- Strong sustainability agenda to reduce our carbon footprint.
- Community involvement opportunities, including 2 days paid leave annually for volunteering.
- Health and wellbeing support resources, including trained mental health first aiders.
Embracing Diversity Together
We proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We believe that a diverse and inclusive workplace is not just essential for our success but is also a reflection of the vibrant communities we serve. Our commitment to diversity extends beyond our internal culture to the way we approach advertising and engage with our customers. Our commitment means actively working to eliminate barriers and biases that may hinder equal opportunities within our organization. We strive to ensure that all individuals, regardless of background, have an equal chance to thrive and advance in their careers. We acknowledge that diversity is not just a goal to be achieved but a continuous journey toward creating an environment that embraces differences and promotes equal opportunities for all. We are committed to fostering an inclusive culture that encourages collaboration, creativity, and a sense of belonging for every member of our community.
About Us
Together we overcome barriers and shape brighter futures for our customers, colleagues, and our communities. We are a mutual, which means we don’t have shareholders. Instead, we’re owned by our members and use our money to do good, investing in our community, responsible causes, and well, you. So, we’re always striving to do the right thing for our colleagues, communities, and members. Although our history spans over 170 years, our purpose of helping our members save, plan for, and protect their financial futures is enduring.
At Nottingham Building Society, we are dedicated to overcoming obstacles and turning challenges into opportunities. At the heart of our mission is our unwavering commitment to breaking down barriers and building better futures by helping our customers achieve the significant milestone of owning their own home.
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