Administrator – Glasgow West End
£13.53 per hour
Monday to Friday 8:00am-4:00pm and 10:00am-6:00pm on a weekly rotation
Temporary position Starting 14 September Up to 12 weeks
Our client, a highly respected Higher Education institution based in Glasgow, is seeking an experienced Administrator to join their team on a temporary basis.
This is an excellent opportunity for an organised and customer-focused administrator to work within a high-profile centre, providing professional administrative and reception support to a wide range of internal and external users.
The Role
The successful candidate will be responsible for delivering an efficient, professional and welcoming reception and administrative service, supporting the day-to-day operation of the centre.
You will act as a key point of contact for staff, students, visitors, contractors and members of the public, ensuring enquiries are dealt with promptly and professionally.
Key Responsibilities
- Act as a first point of contact for staff, students, visitors, contractors and members of the public, both in person, by telephone and via email
- Respond to a wide range of enquiries, resolving issues independently wherever possible and escalating when required
- Ensure the reception area, atrium and meeting rooms are maintained to a clean, tidy and welcoming standard
- Provide administrative and organisational support for a wide range of events and festivals
- Monitor event and room bookings, maintaining the events calendar and managing last-minute changes and requests to minimise potential clashes
- Manage a secure access control system supporting more than 1,000 users, as well as visitor access cards
- Administer the smart locker system, comprising more than 600 lockers, providing advice and guidance to users
- Maintain and update a database of approximately 550 building residents
- Produce, update and monitor content displayed across the centre’s digital signage network
- Raise requisitions for general supplies, goods and services, ensuring all associated paperwork is accurately reconciled
- Provide short-term cover for the Stores Reception as required
- Undertake other administrative and operational duties as required
Skills and Experience
- Previous experience in a similar administrative or reception-based role
- Excellent administration and customer service skills
- Strong computer literacy, including good working knowledge of Microsoft Office
- Excellent organisational skills, with a high level of accuracy and attention to detail
- Strong written and verbal communication skills
- Excellent interpersonal skills and a professional, approachable manner
- The ability to work flexibly and effectively under pressure
- The ability to work confidently both independently and as part of a wider team
- A proactive approach, with the initiative to resolve queries and manage competing priorities
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