Customer Service Advisor

Customer Service Advisor focuses on handle enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role.

What the role involves

• Handle enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role.
• Update systems and keep customers informed with clear, accurate information.

Skills and requirements

• Customer service, call centre, administration, CRM, or complaint-handling experience may be useful.

Confirmed role details

• Full-time Role – 37.5 hours per week.
• 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year.
• GROWTH – we’re passionate about developing our people.
• There are plenty of career paths across EE and BT.

Candidate fit

• clear communication, patience, accurate records, and reliable follow-through

Additional role context

• Start Date: 05/10/2026.
• Stanford House Birchwood WA3 7TH.
• Maybe you’ve worked in retail, or hospitality before.

Known job details

• Pay: £26,116

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