Multichannel Cardiff Hybrid: Customer Care Specialist

Future plc in Cardiff is seeking a customer-focused team member to support Go.Compare users across phone, email, live chat and social media. You will guide customers through online comparisons, explain product information, and help them take advantage of offers.

This hybrid role requires strong communication, IT literacy with Word, Excel and Google Suite, and a proactive approach to problem solving. The team offers uncapped leave and a supportive culture.

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