Guest Experience F&B Associate — 24h/wk, Growth & Perks

Areyou passionate about delivering exceptional hospitality and eager to join adynamic team at one of the world’s leading hotel brands? We are currentlyrecruiting for a dedicated individual to join our team. We believe in creatingmemorable experiences for our guests and we want our associates to be at their best:to care for their holistic wellbeing, to feel a sense of belonging, to knowtheir co-workers are committed to a culture of respect and kindness.

This position is for 24 hours per week, worked over 4 days.

Whatis in it for you: In addition toreceiving a competitive salary and investment in your personal development, youwill have access to an array of perks and discounts including:

• Free Meals onDuty:Enjoy complimentary meals whileat work.
• Uniform Provided:A professional uniform is supplied for allemployees.
• Explore Discounts: A Marriott Discount Card that offersbenefits on hotel stays and F&B across 140 countries.
• Pension Scheme:Participation in The People’s Pension.
• Employee AssistanceProgramme:Free and confidentialsupport for various challenges, including financial advice, stress, and healthissues.
• CareerDevelopment:Opportunities forcareer growth and internal transfers within Marriott’s global network.
• Training andDevelopment:Access to trainingprograms to enhance your skills and advance your career.

Responsibilities: Here’s what your journey with us entails:

• Welcome and assist guestswith a warm and friendly demeanour, ensuringa positive dining experience.
• Take and serve ordersaccurately, adhering to quality andpresentation standards.
• Provide detailed informationabout menu items, including ingredients andpreparation methods.
• Maintain cleanliness and organisationin the dining area and servicestations.
• Coordinate with kitchen staffto ensure timely and accurate delivery offood and beverages.
• Handle guest inquiries and complaintsprofessionally, resolving issuespromptly.
• Promote restaurant services and specialsto enhance guestexperience and drive sales.
• Follow safety and hygiene protocolsto ensure a safe working environment.
• Assist with inventory managementand restocking supplies as needed.
• Support team membersand collaborate to achieve common goals.

Safety andCompany Policies:

• Follow all company andsafety and security policies and procedures.
• Report maintenance needs,accidents, injuries, and unsafe work conditions to the manager.
• Complete safety trainingand certifications.
• Ensure uniform andpersonal appearance are clean and professional.
• Maintain confidentialityof proprietary information.
• Communicate with othersusing clear and professional language.
• Develop and maintainpositive working relationships with others.
• Support the team to reachcommon goals.
• Listen and respondappropriately to the concerns of other employees.
• Ensure adherence toquality expectations and standards.

Note: This above description is not intended to establish atotal definition of the job, but an outline of the duties.

PreferredQualifications:

• Related Work Experience:At least 1 year of related work experience in a customer service role.
• Supervisory Experience:None required.
• License or Certification: None required.

Join us and bepart of a team that values excellence, sustainability, and career growth. Applytoday to start your journey with Marriott!

At Harri, we respect your privacy, and we understand the importance of the information you entrust to us. This Fair Processing Notice describes our practices concerning the information we collect from you when you visit our website and how we will use your personal data when you create profile on Harri.

This policy describes:

• • The types of information we collect when you use our service;
• • How we use, share, and protect that information;
• • How long we retain that information; and
• • Your rights and options regarding the information we collect.

OUR CONTACT DETAILS

• Harri US LLC
• 665 Broadway
• Suite 402
• New York
• NY 10013
• 844-427-7443
• Our Data Protection Officer is Kristy Gouldsmith and she can be contacted atDPO@harri.com .

Personal data that we collect

Harri Profile

• We collect and process your personal data when you create a profile on Harri. We are the controller for your Harri profile at all times. We are not the controller for data that is created or processed by any employer; we are the processor for that data.
• In order to create a profile, we need your name, email address, phone number, your employment details, if you have them (employer, position, duties, dates) and education (institution, location, qualification, dates). We ask you to describe yourself in three words and to write a bit about yourself for your profile. We ask for your references, if you have any. You also have the option to upload your CV and a photograph of yourself. Providing this additional information is entirely voluntary but will greatly assist you in your job search.
• We also collect this information from you when you use the ‘CARRI’ Chatbot, the information that you give during your interactions with the chatbot are stored within Harri and are not shared.
• When you create a Harri profile, you will be automatically included in our Talent Community. Being part of our Talent Community allows us to send you jobs that you might be interested in and it also makes your profile searchable and contactable by employers who can invite you to apply for positions. You can’t create a Harri profile without being included in the Talent Community

Applying for jobs

• You can use your Harri profile to apply for jobs on our platform or to apply for a job with an employer. When you apply for a job, the employer becomes the controller for any of your personal data that they use or create during the employment process. Please read the Fair Processing Notice (Privacy Notice) of each employer to see how they will handle your personal data.
• As the controller for the recruitment/ employment process, the employer will have access to your application and will be able to use it to assess your suitability as a candidate with them. For example, the employer can use Harri to schedule interviews, make recruitment notes and to ask you specific questions during the recruitment process.
• If you are hired by an employer, they may use Harri to manage their workforce. Please see your employer’s privacy notice for more information about how they do this.
• One feature of Harri that your employer may use is called ‘Social Referral’. ‘Social Referral’ allows your employer to send you job vacancies which you can then post on your own social media pages, if you wish to. If you would like to unsubscribe from ‘Social Referral’ communications, please contact your employer. Harri cannot unsubscribe you.

How we use your personal data

• Harri is a platform that allows you to create a Harri profile. We use your personal data to create this profile for you and to send you communications regarding that profile. Harri is the controller for this profile.
• Employers will use Harri in the recruitment/ employment process and we are a processor for the employer. The employer is the controller of the process once you choose to apply for a job with them.
• We will share your personal data with organisations that perform services or functions on our behalf, including cloud storage and web hosting providers, email service providers, and software maintenance service providers. We must necessarily share your information with these organisations for them to perform their functions.
• If requested or required by law enforcement authorities, courts, or regulators, we may disclose any information we have collected from you. We also may disclose your information to exercise or protect our legal rights or to defend against legal claims.
• In some cases, we may choose to buy or sell assets. In these business transfers, customer information is typically one of the business assets that are transferred. Moreover, if all or substantially all of our business assets were acquired, or in the unlikely event that we go out of business or enter into bankruptcy, customer information would be one of the assets that is transferred or acquired by a third party.
• We share your personal data between our UK entity, our Ramallah entity and our US parent in order to provide the software service and for administrative reasons. The sharing of your personal data is protected by the use of Standard Contractual Clauses (EU Model Contracts).

Our legal basis for processing your personal data

• We need a legal basis in order to process your personal data. Creating a Harri profile is entirely your choice, so our legal basis for its processing is with your consent. You can put in as much or as little information as you like. You can withdraw your consent at any time by requesting that your profile be deleted and that you are removed from the Talent Community. If you have applied for a job, we will pass your deletion request over to the employers. They will then handle your request.
• We share your data between our UK, USA and Ramallah entities using the legal basis of legitimate interest as the sharing is for administrative purposes.
• We share your data with organisations that perform services for us and this is a legitimate activity.
• We will use your technical data for analytical purposes and to improve our services and this is a legitimate activity.
• We will disclose your data if we are required to do so in response to a legal obligation.
• We will disclose your data to our advisors, as required, and this is a legitimate interest.

Automated decision making

• Harri does not use any automated decision making. However, an employer might use automated decision-making in their recruitment questions. Please read their Fair Processing Notice for more information on their recruitment process.

Security of personal data

• The security of your personal data is important to us and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure. However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the personal data that we have collected from you.

International Transfer of personal data

• Your personal data will be transferred to — and maintained on — computers and servers located outside of your country where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide personal data to us, please note that we transfer personal data to the United States and process it there pursuant to our Standard Contractual Clauses (EU Model Contracts). We also transfer personal data to Ramallah, Palestine, and process it there pursuant to our Standard Contractual Clauses (EU Model Contracts).
• European data protection laws permit the European Commission to make decisions about the adequacy of protection for personal data in respect of transfers which are binding on EU member states. These laws recognise that if a data exporter adopts the “standard contractual clauses” adopted by the European Commission, this will provide an adequate safeguard as required by law. We have Standard Contractual Clauses in place with our entity in Ramallah, Palestine and our entity in the USA.
• We commit to cooperate with EU data protection authorities and comply with the advice given by such authorities with regard to personal data and human resources data transferred from the EU in the context of the employment relationship.
• In particular, as further specified in this Fair Processing Notice, we will maintain compliance with data protection principles by adhering to the following practices:
• Notice
• When we collect your personal data, we’ll give you timely and appropriate notice describing what personal data we’re collecting, how we’ll use it, and the types of third parties with whom we may share it. This Fair Processing Notice serves as such notice, and any changes to our collection, use or disclosure of your personal data will be reflected in revisions to the Fair Processing Notice posted on our website.
• Choice
• As established and described in this Fair Processing Notice, we’ll give you choices about the ways we use and share your personal data, and we’ll respect the choices you make.
• Accountability for Onward Transfer
• If we transfer your personal data to another country, we may remain liable and will take appropriate measures to protect your privacy and the personal data we transfer.
• Security
• We’ll take appropriate physical, technical, and organizational measures to protect your personal data from loss, misuse, unauthorized access or disclosure, alteration, and destruction.
• Data Integrity and Purpose Limitation
• We’ll collect only as much personal data as we need for specific, identified purposes, and we won’t use it for other purposes without having a correct legal basis. We’ll take appropriate steps to make sure the personal data in our records is accurate.
• Access
• If you wish to confirm the accuracy of your personal data or have it removed from our systems and records, you may contact us at the email address, telephone number or postal address provided in this Fair Processing Notice.
• Recourse, Enforcement and Liability
• We’ll regularly review our continued adherence to these privacy obligations, and we’ll provide information in this Fair Processing Notice as a way to resolve complaints about our privacy practices.
• Further, we acknowledge our potential liability for misuse of your personal data by us or our third-party service providers, as set out in this Fair Processing Notice.

Retention of your personal data

• We retain your account information for as long as your account is active. We also retain your information, if required, as long necessary to comply with any legal obligations, to resolve disputes, to enforce our agreements, and to continue to develop and improve our services. Where we retain information for service improvement and development, it will be anonymized and used to uncover collective insights about the use of our services, not to specifically analyze personal characteristics about you.
• If the services are made available to you through an organization (e.g., your employer), we are the processor for that personal data. The retention period for this data is decided upon by the employer. If your account is deactivated, the information that you have given to your employer will remain (please see the employer’s Fair Processing Notice).

YOUR RIGHTS

• You have rights in respect of our processing of your personal data which are:
• To access to your personal data and information about our processing of it. You also have the right to request a copy of your personal data (but we will need to remove information about other people).
• To rectify incorrect personal data that we are processing
• To request that we erase your personal data if:
• • we no longer need it;
• • if we are processing your personal data by consent and you withdraw that consent;
• • if we no longer have a legitimate ground to process your personal data; or
• • we are processing your personal data unlawfully
• To object to our processing if it is by legitimate interest
• To restrict our processing if it was by legitimate interest
• To request that your personal data be transferred from us to another company if we were processing your data under a contract or with your consent and the processing is carried out automated means.
• There is also the possibility, under certain conditions, for you to invoke binding arbitration
• If you want to exercise any of these rights, please contact us.
• If you have any questions or concerns, please emailDPO@harri.com as most matters can be resolved informally in the first instance

#J-18808-Ljbffr…