Flexible Shifts: Family Services Contact Centre Agent

Company: Allscreens Nationwide Ltd
Apply for the Flexible Shifts: Family Services Contact Centre Agent
Location: Birmingham
Job Description:

Coventry and Warwickshire Partnership Trust in Birmingham is seeking a Family Services Contact Centre Agent 2 to join its public service team. The role involves handling a high volume of customer enquiries, processing Help with Prison Visit applications, and supporting Find a Prisoner and Victim Helpline services.

You will work in a busy contact centre, providing accurate information, coordinating with internal departments, and maintaining clear records.

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Posted: August 29th, 2026