Candidate attributes and requirements: have a positive nature and proactive approach experience of working in a patient facing service office administration experience able to work in a fast paced environment excellent customer service, communication skills attention to detail and diligence high level of computer skills and experience of Microsoft systems. excellent time management and ability to work to deadlines be flexible and adaptable previous NHS or healthcare experience is preferred Skills: Previous office experience or administrative background essential, NHS experience is advantageous. Proficiency in computer skills including Microsoft Office Suite -Word, Outlook and experience of Excel Experience of GP Clinical Systems; Emis Web preferred – System1 acceptable, and other healthcare IT systems is an advantage Experience with data entry, clerical tasks, and managing electronic records is desirable Excellent organisational skills with the ability to prioritise tasks efficiently Strong phone etiquette and communication skills for professional interactions with patients and staff Typing speed and accuracy to facilitate efficient documentation processes Ability to work well under pressure in a fast-paced environment while maintaining attention to detail Compassionate attitude with a focus on patient care and confidentiality
Royal National Orthopaedic Hospital NHS Trust
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