Trade Counter Assistant

Company: Bassetts (Wolseley) Limited
Apply on Partner’s Website
Location: Northern Ireland
Job Description:

Salary:

CompetitiveSalary + Bonus + ExcellentBenefits

TradeCounter Assistant – Dungannon –Bassetts

So,who are we? We are Bassetts, a part of the Wolseley Group– a leading specialist trade merchant across the UK and Ireland. Wepride ourselves in putting our people and customers at the heart ofeverything we do – and best of all, provide opportunities todevelop skills and build careers through our award-winning WolseleyTalent Guild. 

Also, did wemention? In addition to the competitive salary there arealso benefits on tap – including…

Annual leave(increasing with length of service), a generous pension scheme(matched up to 9%), potential to earn bonuses, enhanced maternity /adoption leave and access to a great range of online and highstreet discounts.  

We also promotepositive health and wellbeing by offering free access tohealthcare, our popular YuLife app, our Cycle to Work scheme andmore! 

As aTrade Counter Assistant based inDungannon, you’ll be responsiblefor:  

  • Assistingcustomers on the trade counter by understanding their specificneeds and providing product advice andrecommendations

  • Proactivelyengaging with both new and existing customers to maximise salesopportunities and build strong customerrelationships.

  • Handlingcustomer phone calls and emails with a positive and proactiveapproach, building strong relationships and ensuring exceptionalcustomer service.

  • Carryingout general warehouse duties, including picking and packingcustomer orders and unpacking stock to be booked in on our systemand put away in the warehouse which will involve manual handlingheavy stock i.e. toilets, sinks, boilers &radiators

Thisis a full-time, permanent, role working 42.50 hours per week Monday– Wednesday 07.30am – 5.00pm, Thursday 07.30am – 8.00pm (on a rotabasis), Friday 07.30am –4.00pm.

And here’swhat we’d like you tohave:

  • PlumbingIndustry experience ispreferential

  • Experience ofworking in a busy trade counterenvironment

  • Provenexperience in Face to Face sales and customerservice

  • Dependable teamplayer, prepared to support in all areas of the branch with astrong work ethic

  • Eagernessto learn, with a positive and enthusiasticattitude

Welook forward to receiving yourapplication!

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Posted: August 29th, 2026