Assistant Manager

BIRMINGHAM – ASSISTANT MANAGER | Global QSR Brand

We are looking for an experienced Assistant Manager to join a busy, fast-paced QSR operation in Birmingham.

This is a hands-on leadership role, supporting the General Manager with the day-to-day running of the restaurant, leading the team on shift and ensuring consistently high standards across service, food quality and operations.

Key Responsibilities

• Support the General Manager with the day-to-day running of the restaurant
• Lead shifts and ensure smooth, efficient operational execution
• Motivate, coach and develop team members
• Deliver an excellent guest experience and maintain high brand standards
• Support stock control, ordering and inventory management
• Ensure all operational procedures and systems are followed correctly
• Help build a positive, high-performing team culture
• Maintain high standards of cleanliness, health & safety and food safety
• Support labour management and effective shift planning
• Step up and take ownership of the restaurant when required

Candidate Requirements

• Previous experience as an Assistant Manager or strong Supervisor within QSR, fast casual or a high-volume restaurant environment
• Strong leadership and people-management skills
• Confident leading busy shifts and making operational decisions
• Excellent organisational and communication skills
• A hands-on, proactive and adaptable approach
• Strong understanding of food safety, health & safety and operational standards
• Passion for delivering great customer service and developing a strong team

This is a great opportunity for an ambitious hospitality manager looking to develop their career within a growing restaurant business in Birmingham.

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