Engagement Manager for Contact Centre Leaders

CCMA – Call Centre Management Association is seeking an Engagement Manager to join our nationwide team. You will be a key point of contact for members, holding regular engagement meetings, both virtually and face to face, to help members maximise benefits and feel valued.

You will drive membership growth, support renewals and onboarding, and assist in planning events like CCMA Circles and Member Drop-Ins while building strong relationships with contact centre leaders and their teams.

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