Customer Insights & UX Researcher — Shape Everyday Shopping

Matalan is seeking a Customer & UX Researcher to join the Insight team and place the customer at the heart of our decisions. You will design, plan and deliver customer and UX research, turning feedback and data into actionable insights that shape business choices and drive positive change across Matalan.

This role is ideal for someone early in their research or data career, with curiosity about customers and a passion for turning complex information into clear outcomes.

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