DTS Field Service Engineer

DTS Field Service Engineer focuses on repair colour mixing equipment to ensure maximum uptime and performance.

What the role involves

• Repair colour mixing equipment to ensure maximum uptime and performance.
• Respond to breakdowns and emergency call-outs, managing your own workload to meet response targets and service level agreements.
• Manage your daily schedule, balancing planned maintenance, installations, and reactive support.
• Install new tinting systems, software, networking, and point-of-sale equipment at customer sites.
• Train customers on the safe and effective use of equipment and products.
• Diagnose faults across hardware, software, networking, and colourant systems, taking ownership of resolution.

Skills and requirements

• Relevant technical, electrical, mechanical, maintenance, gas, plumbing, or engineering experience may be required.

Confirmed role details

• We’re looking for a DTS Field Service Engineer to deliver world-class technical support to our customers by maintaining, repairing, and installing colour mixing equipment across a.
• In this role, you’ll be the face of our Dulux Tinting Service in the field, keeping critical systems running safely and efficiently while providing outstanding customer support.

Candidate fit

• Customer-focused and proud to deliver a great service experience.
• Organised, reliable, and driven to deliver results.
• Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment.

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