ICT Helpdesk Specialist – First-Line Support & Admin

Company: Living & Working in Shetland
Apply for the ICT Helpdesk Specialist – First-Line Support & Admin
Location: Lerwick
Job Description:

Shetland Islands Council in Lerwick is seeking an ICT Assistant to provide first line user support and customer service for SIC, joining a team to maintain ICT services.

The role covers ITIL v3 guided support of equipment and services, along with financial and administrative tasks for the ICT Unit. This is a visible, customer-facing position with opportunities for flexible working and relocation support not applicable.

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Posted: August 30th, 2026