Senior Product Designer

Job Description

Senior Product Designer

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Location: Shoreditch, London

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Working Pattern: 4 Days Onsite / 1 Day Working from Home

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My client is looking for an experienced Senior Product Designer to join a growing consumer technology business, taking ownership of high-impact customer experiences across web and mobile.

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This is a highly collaborative, office-based role requiring four days per week onsite in Shoreditch. Applicants must be able to commit to this working pattern on an ongoing basis.

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This opportunity would suit a Senior Product Designer with a strong ecommerce, D2C or consumer product background who combines exceptional visual design with strong UX and commercial product thinking.

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You’ll work closely with Product, Engineering, Marketing and Data, owning design from initial discovery through to polished, production-ready experiences. Customer insight, behavioural data and experimentation will play an important part in how you approach design and measure its impact.

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The Role

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You’ll take ownership of end-to-end product design across customer-facing journeys, with projects likely to include:

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• Designing and optimising acquisition, onboarding and customer engagement journeys.

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• Improving ecommerce checkout, account management and subscription experiences.

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• Enhancing customer retention, loyalty and repeat-purchase journeys.

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• Creating polished, high-fidelity interfaces across web and mobile.

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• Conducting user research, usability testing and competitor analysis.

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• Using customer behaviour, analytics and experimentation to identify opportunities and validate design decisions.

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• Owning and evolving an established design system, including reusable components and scalable UI patterns.

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• Working closely with Product Managers and Engineers throughout discovery, design and delivery.

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• Ensuring designs are practical, scalable and implemented to a high visual standard.

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What We're Looking For

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• 5+ years' Product Design experience, ideally working on consumer-facing digital products.

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• Strong experience within ecommerce, D2C or a comparable consumer product environment.

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• An excellent portfolio demonstrating high-quality visual/UI design alongside strong UX and product thinking.

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• Experience designing end-to-end customer journeys such as acquisition, onboarding, checkout, subscriptions, account management, loyalty or retention.

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• Strong hands-on experience with Figma, including high-fidelity UI and prototyping.

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• Experience working with and evolving design systems and component libraries.

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• Experience using user research, behavioural insights, analytics or experimentation to inform design decisions.

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• Commercial awareness and an understanding of how design can influence conversion, engagement, retention and customer value.

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• Strong communication skills and the confidence to explain and challenge design decisions.

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• Comfortable taking ownership, working independently and operating in a fast-moving environment.

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• Able to work onsite in Shoreditch four days per week.

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Tools & Technical Experience

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• Expert-level Figma and modern prototyping tools.

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• Design systems, component libraries and reusable UI patterns.

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• Usability testing and customer research.

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• Behavioural analytics, A/B testing and experimentation.

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• Responsive and accessible design.

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• Experience collaborating closely with Engineering teams.

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• Exposure to AI-assisted design and prototyping tools such as Claude, Figma AI or similar would be beneficial.

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Desirable Experience

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Experience in one or more of the following would be particularly valuable:

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• High-growth ecommerce or D2C businesses.

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• Subscription or membership-based products.

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• Conversion rate optimisation.

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• Customer acquisition and onboarding.

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• Checkout and purchase journeys.

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• Customer retention, loyalty and repeat purchase.

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• Product strategy and roadmap discussions.

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• AI-powered customer experiences.

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Why Apply?

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This is an opportunity to join a growing product team where you’ll have genuine ownership and influence over customer-facing experiences.

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You’ll work on commercially important product challenges, help evolve an established design system and collaborate closely with experienced Product and Engineering teams.

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The business offers a collaborative environment where high-quality design, experimentation and continuous improvement are valued, alongside strong opportunities for longer-term development.

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Please note: this position requires attendance at the Shoreditch office four days per week. Please only apply if you are able to commit to this working pattern.

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