Job Description
Head of Quality
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Cardiff Area – Hybrid
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Working with a manufacturing business seeking an experienced Head of Quality to lead and evolve its company-wide quality strategy across a complex, multi-site environment.
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This is a senior leadership role focused on driving operational excellence, maintaining robust compliance standards, and embedding a proactive quality culture across the organisation.
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The Role
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Reporting into senior leadership, you will take ownership of the Quality Management System (QMS), lead multi-site quality teams, and ensure ongoing compliance with industry regulations and audit requirements.
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You will play a key role in shaping quality strategy, improving business performance, and supporting product and process excellence across the full lifecycle.
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Key responsibilities include:
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- Developing and delivering the company quality strategy
- Leading and developing high-performing QA/QC teams
- Managing and improving QMS governance, CAPA processes, change control, and audit readiness
- Driving continuous improvement initiatives across operations and engineering
- Leading internal and external audits, including customer and regulatory inspections
- Partnering with cross-functional teams to ensure compliance across products, systems, and processes
- Ensuring quality standards are embedded throughout new product introduction and operational activities
- Delivering meaningful KPI reporting and supporting senior management reviews
- Building strong relationships with both internal stakeholders and external regulatory bodies
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What We’re Looking For:
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- Proven senior quality leadership experience within a highly regulated environment
- Strong understanding of Quality Management Systems and compliance frameworks
- Experience leading audit activity and maintaining inspection readiness
- Demonstrable success driving continuous improvement and operational quality performance
- Strong stakeholder management and leadership capability across multi-site operations
- Ability to operate strategically while remaining hands-on when required
- Knowledge of regulated manufacturing standards such as ISO frameworks and MDSAP is highly desirable
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