Experience Strategy Director: Global CX & Personalization

Company: Wunderman Thompson MAP
Apply for the Experience Strategy Director: Global CX & Personalization
Location: London
Job Description:

MAP | WPP Enterprise Solutions is seeking an Experience Strategy Director to lead where connected customer experience goes next for global clients. You’ll own end-to-end CX across marketing automation, personalization, loyalty, and CRM, translating business opportunities into measurable outcomes.

You’ll work with strategists, technologists, data specialists, and creatives to deliver best-in-class solutions, evangelize the service lines, and drive major new business pursuits that grow the

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Posted: August 31st, 2026