Early Intervention & Sustainment Officer

Early Intervention and Sustainment Officer needed to work around Exeter Paying £17.85 per hr ref 5304039

Full time hours on a temporary basis

Key Responsibilities

Early Identification and Prevention

• Identify individuals and households at risk of homelessness through data analysis, referrals and partnership working.
• Engage with residents at the earliest opportunity to prevent homelessness and avoid crisis situations.
• Target applicants on housing registers and those living in insecure accommodation arrangements.
• Deliver creative and tailored interventions that support people to remain in their current accommodation wherever possible.

Housing Advice and Tenancy Sustainment

• Provide specialist housing advice, guidance and tenancy sustainment support.
• Assist residents in exploring realistic housing options, including private rented accommodation and supported housing.
• Support landlords and tenants to sustain tenancies through mediation, negotiation and problem-solving.
• Act as a first point of contact for tenancy issues and accommodation breakdown risks.

Partnership and Multi-Agency Working

• Develop effective partnerships with statutory, voluntary and community organisations.
• Work closely with Children’s Services, Adult Social Care, Health Services, support providers and court-based teams.
• Participate in multi-agency meetings and coordinate preventative interventions.
• Promote agreed referral pathways and support agencies in identifying households at risk.

Safeguarding and Customer Support

• Deliver services using trauma-informed and psychologically informed approaches.
• Recognise and respond appropriately to safeguarding concerns.
• Support vulnerable individuals experiencing instability due to relationship breakdown, affordability issues, overcrowding or informal living arrangements.
• Maintain a high standard of customer care and professional conduct.

Case Management and Performance

• Maintain accurate and up-to-date case records and management information.
• Monitor outcomes and contribute to service performance improvements.
• Manage a varied workload effectively and meet service targets and deadlines.
• Respond to complaints and enquiries in accordance with corporate procedure

Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please beprepared

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