Technical Support Analyst — Real Estate SaaS Expert

CoStar Group in London is seeking a Technical Support Analyst to become a product expert for the CoStar Real Estate Manager platform. You will handle inquiries via email, phone and virtual calls and resolve issues to ensure customer satisfaction.

You will diagnose complex technical problems, maintain CRM data in Salesforce, and collaborate with cross-functional teams to deliver high-quality service while meeting SLA targets.

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