Hybrid Design Lead: Customer Experience Architecture

Tesco welcomes a Design Lead to steer the UX strategy for the Customer Experience Horizontal (CXH) team, unifying experiences across Grocery Home Delivery, Whoosh, F&F Clothing, and Marketplace. You’ll shape the design principles and patterns for app and web platforms, collaborating with Product, Engineering, Content Design, and Design System teams to deliver a cohesive, scalable customer journey.

You will balance customer needs, commercial priorities, and emerging tech including AI, while

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