Company: Tata Consultancy Services
Location: London
Job Description:
Tata Consultancy Services UK&I is seeking a Customer Journey Manager (Business Analyst) in London to own and optimize end-to-end customer journeys across products and platforms. The role focuses on acting as the voice of the customer within Agile delivery teams to ensure seamless experiences.
The ideal candidate has strong Banking/Financial Services experience, expertise in Customer Journey, Business Analysis and Product roles, and a track record designing end-to-end journeys in Agile
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Posted: September 1st, 2026