Mortgage Completions Lead: Case Management & Delivery

Company: West One Loans
Apply for the Mortgage Completions Lead: Case Management & Delivery
Location: Watford
Job Description:

West One Loans in Watford is seeking a meticulous Completions Administrator to own cases from offer to completion and ensure documents are managed accurately.

You will monitor document expiries, maintain a pipeline, update systems, and work with underwriting to handle post-offer caseload, while providing regular forecasts to managers.

The role requires FCA knowledge, CeMAP is a plus, and a team-focused, deadline-driven mindset with strong communication.

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Posted: September 1st, 2026