Resident Services & Repairs Specialist

Hyperion Partners are recruiting a Contact Centre Officer to join the Property Services team in a hybrid role based in South London. You will handle residents’ enquiries by phone and email, triage repairs, log information accurately and provide clear, timely updates.

The role demands confident communication, empathy, and the ability to stay calm in a fast-paced environment. A proactive, solution-focused approach will help drive first-contact resolution.

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