Salesforce Business Analyst

Company: Understanding Solutions
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Job Description:

Senior Salesforce Business Analyst – Field Service Transformation

Length – 12-month contract, mid September start

Day Rate – £550 a day Outside IR35

Location – Hybrid – Travel to Leeds, Manchester and Birmingham is required

I’m looking for a Senior Business Analyst to join a major Salesforce transformation within a large UK infrastructure organisation.

You’ll be joining client-side as they replace their existing Works Management System with Salesforce Field Service, transforming how work is planned, scheduled and delivered across a large field-based operation.

What we’re looking for:

  • Worked on end-to-end Salesforce implementations (in Field Service)
  • Strong Salesforce Field Service / FSL experience
  • Discovery, requirements and process transformation
  • Field service, workforce management or operational transformation experience
  • Complex systems integration exposure
  • Confidence challenging stakeholders and implementation partners
  • Utilities/infrastructure experience.

This isn’t a BA role for someone who simply documents requirements.

We need someone who can challenge existing processes, shape the future state and help make sure the transformation lands operationally.

Length – 12-month contract, mid September start

Day Rate – £550 a day Outside IR35

Location – Hybrid – Travel to Leeds, Manchester and Birmingham is required

Please only apply if you have the required experience in Field Service implementations.

Posted: September 1st, 2026