Tenancy and Admin Coordinator

Based in between London Waterloo and Blackfriars, we are looking for an enthusiastic and hardworking candidate to join our Tenancy Progression team.

This role within the Lettings department will provide the candidate the opportunity to manage their own case load by processing all the initial tenancy progression paperwork for new tenancies whilst providing essential administrative support to the wider lettings team.

Although full training will be given, we are looking for someone who has previous experience within an Estate Agency and will be able to hit the ground running!

Key duties and responsibilities of role:

• Process offers from Applicants once they have been accepted
• Draw up all documents relating to the proposed Tenancy including Terms and Conditions, Offer Conditions, Tenancy Agreements
• Protect deposits with a government approved scheme
• Ensuring offer conditions have been fulfilled
• Liaise with Landlords and Tenants to confirm all requirements of the offer have been fulfilled
• Manage keys for new move ins and liaise with inventory clerks for check-ins.
• Ensure that all tenancies are compliant, and all documents are on the system prior to move in and key release.
• Maintaining a pipeline report of all upcoming lettings business to present in a weekly meeting with the Directors and Lettings team

Experience and qualifications:

• At least 2 years’ experience within an Estate Agency
• IT literate with good working knowledge of Microsoft packages essential.
• Excellent written and spoken English
• Meticulous attention to detail
• Ability to work effectively in a very busy environment and under pressure
• Defining priorities and organising yourself so you can deliver them; including management of a shared inbox.

The role:

• Monday to Friday, 9am – 6pm
• 31 days holiday
• Additional day off on your birthday
• Vibrant and fun office environment in a great location in Southbank
• Regular socials throughout the year
• We will support you in studying for further qualifications
• Employee Assistance Program
• Salary up to £40k, dependent on experience

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