Senior Process Excellence Lead – Hybrid, High-Impact Transformation

Fragomen is seeking a Lead Process Excellence Specialist to drive transformation across the firm. Based in London or Sheffield, you will partner with business leaders, operations, and regional teams to design scalable processes, deliver measurable outcomes and improve client experience.

You will manage multiple projects, facilitate workshops, map processes, and champion governance standards. The role combines process expertise, analytics, and change leadership in a fast-paced professional

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