Head of Customer Operations — Scale AI HealthTech Delivery

Skin Analytics is seeking a seasoned Operations Lead to own the end-to-end delivery of customer services from implementation through live operations. You will coordinate across Transformation, Client Operations and other functions to ensure a reliable and scalable service for NHS, partners and patients.

The role requires strong incident management, process excellence and data-driven decision making, with responsibility for governance, regulatory compliance and vendor management as the

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