Company: Yolk Recruitment Limited
Location: Cardiff
Job Description:
Planning Specialist – Customer Experience
Location: Cardiff
Salary: £35,000
Job Type: Permanent
About the Role
We are looking for an experienced Planning Specialist to join a busy Customer Experience/Contact Centre environment.
The role will focus on workforce planning, demand forecasting and resource optimisation, ensuring the right level of resource is available to deliver excellent customer service w…
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Posted: September 2nd, 2026