Client Relations & Reservations Specialist

Portland Brown Ltd is seeking a Client Relations Assistant to join our Bristol team, supporting clients, bookers and guests from the first enquiry through to their stay. You’ll manage phone and email enquiries, offering accommodation options that suit individual needs and budgets, and help manage reservations.

You’ll collaborate with Reservations and Guest Relations to prepare ahead of guest stays, record information in Sugar CRM and ensure smooth handoffs to Operations and Finance.

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