Head of Operations – Banking Transformation & Resilience

Company: New Street Consulting Group (NSCG)
Apply for the Head of Operations – Banking Transformation & Resilience
Location: London
Job Description:

New Street Consulting Group (NSCG) is partnering with a UK-regulated retail bank to appoint a Head of Operations in London. The role oversees payments, mortgages operations, and back-office services, guiding a broad transformation agenda with a focus on resilience and supplier governance.

The successful candidate will report to the COO, lead a multi-disciplinary team, and drive process improvements while balancing regulatory expectations with strategic change in a smaller, influential bank

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Posted: September 4th, 2026