Assistant Director – Housing Repairs & Planned Works
The Opportunity
Goodman Masson is delighted to be partnering with the London Borough of Waltham Foreston the appointment of an Assistant Director – Housing Repairs & Planned Works.
This is a significant senior leadership role with strategic, operational and financial responsibility for the Council’s housing repairs and maintenance service.
Reporting to the Director of Housing Management & Assets, the Assistant Director will lead a major service area with responsibility for a £20m budget and five Heads of Service, providing strategic direction while ensuring high-quality operational delivery to residents.
The role will also play a key role within the wider Directorate Management Team, supporting the Council’s strategic priorities across Housing, Regeneration and Growth.
The Role
As Assistant Director, you will be responsible for the strategic and operational leadership of responsive repairs, planned works and maintenance across the Council’s housing stock.
You will translate corporate and political priorities into clear service strategies, plans and outcomes, ensuring that services are delivered effectively, efficiently and within agreed resources.
You will provide expert advice and challenge to the Council’s Chief Executive, Senior Leadership Team, Directors and elected Members, while acting as a senior professional representative for the Council with external stakeholders and partners.
This is an opportunity for an established housing leader to influence a large and complex service, drive meaningful improvement and shape the future delivery model for repairs and planned investment.
Key Responsibilities
Strategic Leadership
- Provide strategic policy direction and leadership across Housing Repairs, Maintenance and Planned Works.
- Lead the development, implementation and delivery of service strategies aligned with the Council’s wider corporate objectives.
- Establish service priorities and anticipate changing political, regulatory and operational requirements.
- Provide strategic advice, challenge and professional leadership to Members, the Chief Executive, SLT and senior colleagues.
- Contribute to the strategic direction and corporate management of the Council as part of the Directorate Management Team.
- Lead significant strategic programmes, projects and initiatives across the Council and its partnerships.
Repairs & Planned Works
- Take overall responsibility for the delivery of responsive and planned repairs across the Council’s housing stock.
- Ensure repairs and planned works are delivered to agreed specifications, standards and timescales.
- Ensure the Repairs & Maintenance programme is informed by robust asset management data and a coherent strategic approach.
- Drive improvements in service quality, performance, customer satisfaction and value for money.
- Ensure effective resources, communication and engagement strategies are in place to support large and complex programmes.
- Oversee the delivery of major programmes and ensure they achieve agreed outcomes.
Financial & Commercial Management
- Have overall responsibility for a £20m service budget.
- Ensure effective financial management, cost control and income maximisation.
- Drive value for money across the service an
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