Microsoft Modern Workplace Specialist

Modern Workplace Specialist Hybrid | Lichfield (Group Support) | 37.5 hours per week

About the Role

We’re looking for a Modern Workplace Specialist to join our Group Support team and play a key role in delivering and evolving Voyage Care’s Modern Workplace environment.

What You’ll Be Doing

• Configuring, maintaining, and optimising Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive
• Providing high-quality end-user support and resolving Modern Workplace-related issues
• Supporting and maintaining Microsoft Autopilot to enable efficient device provisioning and lifecycle management
• Managing devices using Microsoft Endpoint Manager (Intune) and ensuring policy compliance
• Packaging, deploying, and maintaining software applications, with a focus on automation where possible
• Supporting security and compliance across Microsoft 365 and Azure environments
• Enhancing collaboration and productivity through Microsoft Teams, SharePoint, and related tools
• Supporting Azure Virtual Desktop / Windows Virtual Desktop and wider Azure integrations
• Managing mobile devices, including:
  • Android devices (particularly Samsung) using Samsung Knox
  • Apple iOS devices via Apple Business Manager
• Supporting the delivery and ongoing operation of a secure BYOD environment
• Producing clear documentation and delivering training to users and IT colleagues

What We’re Looking For

Experience & Technical Capability

We’re open to candidates at different stages of their career. You might be:

• An experienced Modern Workplace professional with proven delivery experience, or
• Earlier in your career, with strong technical foundations, curiosity, and the ability to demonstrate your capability through hands-on work or projectsKey skills include:

• Microsoft 365 administration and Modern Workplace tooling
• Endpoint and device management (Intune)
• Azure services and cloud-based solutions
• Scripting or automation to improve efficiency
• A strong understanding of security, compliance, and cloud best practice

Personal Attributes

• Strong problem-solving and analytical skills
• Confident communicating technical concepts to non-technical audiences
• Customer-focused, with an emphasis on user experience
• Able to work independently and collaboratively
• Committed to continuous learning and professional development

Qualifications (Desirable)

• Degree in IT, Computer Science, or a related field
• Microsoft certifications such as:
  • Microsoft 365 Certified: Modern Desktop Administrator Associate
  • Teams Administrator Associate
  • Security Administrator Associate
  • Or equivalent experience

Why Join Us?

At Voyage Care, technology plays a vital role in enabling high-quality care. You’ll have the opportunity to work on meaningful platforms, influence how our workforce collaborates, and develop your skills in a supportive, forward-thinking environment. If you’re earlier in your career, show us your work – we’re more interested in your capability and potential than the length of your CV

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