Senior Housing Case Manager — Tenant Solutions Lead

The Council is seeking a capable tenancy and estates administrator to prioritise caseloads, provide high-level housing advice, and ensure all customer contact is recorded on the Open Housing System. You will support the Case Manager Lead, help develop policies, and contribute to learning and development of the team, while safeguarding and compliance are kept at the forefront.

Experience in social housing and frontline customer service is essential.

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