First Response Administrator: Customer Care Pro

Company: Arc Legal Group
Apply for the First Response Administrator: Customer Care Pro
Location: Colchester
Job Description:

Arc Legal Group in Colchester is seeking a First Response Administrator to be the first point of contact for our clients and customers. You will handle calls, emails and web chats, directing them to the right colleagues and ensuring that information is communicated accurately.

The role emphasizes delivering excellent customer service with full training provided. A background in Insurance Claims is helpful but not required, and a strong work ethic and willingness to learn will help you succeed.

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Posted: September 4th, 2026