ACCOUNTABLITIES & RESPONSIBILITIES
1. To provide person centred care and/or support for service users to the required standard inareas including, but not limited to:a. personal careb. Medication managementc. maximising physical and mental wellbeing and personal safetyd. participating in the local community; promoting positive participation andinclusion at all timese. household living skills and money management;f. identifying and effectively supporting plans to assist in reaching goals andaspirations.
2. To treat service users with dignity and respect; communicating effectively to identify and meettheir diverse needs.3. To develop person-centred support and risk management plans incorporating needs, goals, andaspirations with agreed outcomes.4. To take appropriate action to ensure compliance with all statutory requirements,performancestandards and our policies, practices, values and behaviours.5. To maintain a clean, safe and secure environment in line with the required fire safetyprotocols, health and safety standards and lone working procedures.6. To ensure that our and Local Authority Safeguarding policies and procedures are followed andmanaged effectively in order to promote the wellbeing of all7. To work in partnership with our other services, professional agencies and stakeholders, asneeded in order to achieve a high quality service.8. To work with our Living Positive Behaviour Support (PBS) lead and act as a mentor withinthe team for PBS interventions9. To act as designated shift leader in the absence of management10. To contribute to the effectiveness of the team and the service through effective team workingand communication.11. To attend and represent us at care plan review12. To act as a scheme champion for dignity and person-centred support Where appropriate takeresponsibility for taking an overview of support delivery for designated clients13. To undertake other duties as allocated by the manager.
TECHNICAL COMPETENCIES
Education & Qualifications
NVQ 2/3 Diploma in Health and Social Care or willing to work towards
Knowledge & Experience
- Knowledge/awareness of the needs of the specific client group and the complexities of care.
- Knowledge of practice issues relating to the specialist area of service.
- Awareness of health and safety requirements including guidance for lone working and fire safety (full training given)
- Knowledge of benefits/entitlements system or ability to learn
Skills & Abilities
- Strong interpersonal skills Sufficient numeracy and literacy to complete reports, log incidents and produce clear and precise support and risk management plan
- Sufficient IT skills to be able to update records on organisational database
- Able to demonstrate a person centered approach when working with individuals and groups.
- Able to work in partnership with residents and other professionals.
- Able to make effective crisis management interventions
- Able to work flexibly in line with staffing requirements that affect rota and location Able to work effectively as part of in a team
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