Council Tax & Payments Advisor

5 Star Recruitment is seeking a Customer Service Advisor to be the first point of contact for residents on council tax related enquiries. You will explain bills, set up payment plans, answer inquiries and resolve issues with a high standard of service and confidentiality.

Responsibilities include handling CTAX calls, assisting with bills and payments, setting up direct debits and planning options, addressing arrears or exemptions, and ensuring policy compliance and accurate records.

#J-18808-Ljbffr…