Housing Regulatory Compliance & Improvement Lead

We are currently looking for an experienced Housing Regulatory Compliance & Improvement Lead to support a housing provider following a successful regulatory inspection and C1 Consumer Grade.

The role will focus on maintaining compliance with the Consumer Standards, embedding regulatory requirements into BAU and ensuring robust self-assessment, assurance and continuous improvement arrangements remain in place.

The Role

• Maintain ongoing self-assessment and assurance against the RSH Consumer Standards.
• Support the organisation to demonstrate compliance and deliver regulatory improvement actions.
• Develop a consistent assurance framework to identify gaps, monitor compliance and drive improvement.
• Establish KPIs and reporting mechanisms for Consumer Standards.
• Horizon scan RSH and Housing Ombudsman reports and implement relevant learning and good practice.
• Deliver Consumer Standards training, guidance and e-learning materials.
• Develop a regulatory toolkit and framework to be embedded into BAU.
• Support housing policy and strategy development, including research, drafting, implementation and performance monitoring.
• Work across housing services and with external partners to embed regulatory standards management.

Key Requirements

• Strong knowledge of social housing regulation and the Consumer Standards.
• Experience delivering regulatory compliance, self-assessment and assurance within social housing.
• Experience developing regulatory frameworks, evidence bases and improvement plans.
• Knowledge of RSH and Housing Ombudsman requirements.
• Experience establishing regulatory KPIs and assurance reporting.
• Experience embedding regulatory requirements into BAU housing services.
• Experience supporting housing policy and strategy development.

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