Patient Experience Front Desk Team Lead

Company: Nuffield Health
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Job Description:

Nuffield Health Bristol Hospital is seeking a Reception & Customer Enquiries Team Lead to oversee front-of-house operations and ensure exceptional patient experiences from first contact to treatment.

You will lead and coach the reception teams, manage bookings, registrations, and patient pathways, and use KPIs to drive service excellence. This on-site role requires leadership in healthcare admin and strong IT skills.

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Posted: September 5th, 2026