Growth Marketing & Customer Experience Lead

Hotel TV Company is seeking a commercially minded Marketing & Customer Support Manager to own the marketing function, shape strategy, and lead a small junior team from Birmingham. The role blends marketing delivery with a strong emphasis on generating measurable commercial results and overseeing customer support to ensure an organized, professional customer experience.

You will drive annual strategy, campaigns across PPC/SEO/email/content, manage budgets, report ROIs, and foster partnerships and

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