Customer Experience Advisor (Hybrid) – Make a Real Difference

Thames Water is hiring a Customer Service Agent to be the first point of contact for customers. You will handle inbound calls, gather key information and resolve issues from water leaks to sewer blockages, ensuring a great customer experience.

You will work in a hybrid role, 36 hours per week, with shifts from 6am to 10pm, across Monday to Friday and some weekends. Training spans eight weeks on site to set you up for success.

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