Customer Service Coordinator

You’ll step straight into a business that needs an experienced Customer Service Coordinator on board immediately.

This is a temporary Customer Service Coordinator role for 6 to 8 weeks, paying £14.90 per hour.

It’s a chance to bring your organisational and customer service skills into a small, supportive team from day one.

Responsibilities

• Overseeing and coordinating window and door installations, booking installation and remedial visits with the team
• Managing installation team diaries to optimise travel distance and time efficiency
• Arranging and coordinating parts required for installations and visits
• Maintaining regular contact with customers by telephone and email throughout their project, providing ongoing updates
• Handling customer enquiries and resolving issues promptly, supporting customers through remedial works and post-installation requirements

Experience

• Experience in a customer service or coordination role
• Previous experience managing schedules, bookings, or team coordination
• Excellent telephone and email etiquette with a professional, solutions-focused approach
• Strong organisational and time management skills, with the ability to manage multiple projects at once
• Experience in construction, glazing, or home improvement would be advantageous

If you’re immediately available and looking for a temporary role where your organisational skills and customer focus can make a real impact from day one, this Customer Service Coordinator position is worth a conversation.

While Rubicon uses AI to help speed up processes across the business, every application is reviewed by a human to ensure the right decision is made

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