Multichannel CSR & Scheduling Specialist

Sureserve Group is hiring a Customer Service Representative in London (Waltham Abbey area) to deliver top-tier service across calls and emails. The role emphasizes appointment scheduling, administrative support, and handling feedback to improve ongoing service quality.

The successful candidate will contribute to a supportive team, uphold professional standards, and work a 40-hour week on a Monday-Friday basis. The position is permanent with a salary of £28,000 per annum.

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