Hybrid Customer Service Team Lead — Elevate Customer Experience

Red Recruitment is seeking a Customer Service Team Leader in Norwich to guide a high-performing team, ensuring outstanding customer experiences and client retention. You will lead in a hybrid role with initial in-office training and 3 days per week on-site.

The role emphasizes coaching, performance management, and selling through service excellence, with a salary up to £32,000 and a range of benefits including pension and parking.

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