Repairs & Maintenance Coordinator
Location: Harrow, North West London
Salary: Up to £32,000 per annum
Contract: Full Time, Permanent
Sellick Partnership is supporting a well-known, well-loved organisation in North West London with the recruitment of an experienced Customer Services and Administrative candidate to join their teams
This is a varied office-based role where you will play a key part in coordinating maintenance works, supporting customers and engineers, monitoring operational performance and ensuring excellent service delivery across a fast-paced environment
Key duties of Repairs and Maintenance Coordinator role includes:
- Schedule and coordinate repairs, maintenance and servicing appointments
- Manage engineer diaries to maximise productivity and service delivery
- Act as a key point of contact for customers, residents, engineers and suppliers
- Provide regular updates on appointments, job progress and completed works
- Handle customer enquiries and support complaint resolution processes
- Produce reports and monitor operational KPIs and service performance
- Support quotation, invoicing and purchase order administration
- Maintain accurate records across internal systems and databases
- Assist with process improvements to enhance customer service and operational efficiency
Preferred experience includes:
- Experience in scheduling, planning or service coordination.
- Strong customer service and communication skills.
- Excellent organisational and administrative abilities.
- Experience managing multiple priorities in a fast-paced environment.
- Strong Excel and reporting skills.
- Attention to detail and a proactive approach to problem solving.
This is a great opportunity to join a diverse, passionate team and a business that offers a competitive company pension scheme, ongoing training, development and long term career progression
- competitive company pension scheme
- ongoing training
- development
- long term career progression
we support applications from candidates of all backgrounds and circumstances.
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