Customer Queries & Process Optimization Coordinator

Vp plc seeks a proactive Customer Service Administrator to uphold high service standards across customer and supplier queries. You will work within defined SLAs, perform root-cause analyses, and contribute to business improvements to reduce invoice discrepancies with suppliers.

Role emphasizes collaborative teamwork, accuracy in using G42 and related systems, and a focus on delivering timely, effective resolutions while supporting margins and customer retention.

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