Amazon Connect Architect – Hybrid Edinburgh (6–12m)

DCV Technologies seeks an experienced Amazon Connect Architect to design and deliver enterprise-scale, cloud-based contact centre solutions from Edinburgh. You will own the Amazon Connect solution architecture, including voice routing, IVR, agent experience, integrations, security and analytics. Location: Edinburgh | Hybrid working with 2 days onsite.

Contract: 6-12 months. The role requires strong hands-on Amazon Connect experience and AWS certifications, with proven ability to scale, secure,

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