Cloud Service Management Senior Consultant: ITIL v4 & AI Automation

Company: Capgemini
Apply for the Cloud Service Management Senior Consultant: ITIL v4 & AI Automation
Location: Glasgow
Job Description:

Capgemini Invent, in Glasgow, seeks a Service Management – Senior Consultant to lead the design and delivery of enhanced service management capabilities aligned with ITIL v4, DevOps and Agile. You will guide clients through evolving service frameworks, focusing on governance, skills, culture, tooling, and structure.

The role emphasizes roadmaps from on-premise to hybrid/multi-cloud environments, embedding automation for measurable value, and driving practice development and client engagement.

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Posted: September 6th, 2026