Repairs Officer

Repairs Officer – Initial contract until March 2027

This role is ideal for someone with strong administrative skills, a customer focused mindset, and the ability to thrive in a fast paced environment.

Key Responsibilities:

• Act as the first point of contact for residents and contractors, ensuring timely and professional communication.
• Schedule and monitor repair works, liaising with contractors to meet service level agreements.
• Provide comprehensive administrative support including data entry, document management, and invoice processing.
• Maintain property databases and assist with survey scheduling and resident satisfaction surveys.
• Collaborate with internal teams and external partners to deliver a joined-up service.

What We’re Looking For:

• Previous housing / property services experience.
• Excellent organisation and communication skills.
• Strong IT proficiency, particularly in Microsoft Office.
• Ability to manage competing priorities and work independently or as part of a team.

If you’re ready to make a meaningful impact in a resident focused role, we’d love to hear from you.

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