Tier 3 Transmission Network Engineer

Company: Neos Networks
Apply for the Tier 3 Transmission Network Engineer
Location: Reading
Job Description:

Tier 3 Transmission Network Engineer

Neos Networks offers alternative working arrangements that give employees some flexibility, including office, home and hybrid working.

Base** Location**: Glasgow, Reading or Havant (Hybrid working – 2 days per week in the office)

Salary : £ Competitive depending on experience + performance-related bonus + excellent benefits package, performance related annual bonus + a range of other benefits to support your family, finances, and wellbeing.

Working pattern: Permanentfull time37 hours per week

Are you an experienced Transmission Network Engineer with a passion for solving complex technical challenges and driving network performance?We’relooking for a Tier 3 Transmission Network Engineer to play a key role in supporting and enhancing SSE’s telecommunications transmission network.

In this specialist role,you’llprovide technical leadership across the operational environment, ensuring network changes are delivered safely and effectively, supporting third-party partners, and driving continuous improvement across our transmission infrastructure.You’llbe instrumental inmaintainingnetwork reliability, resolving complex issues, and supporting the future evolution of a business-critical network.

What You’ll Be Doing

  • Record, repair,maintainand install transmission network infrastructure.
  • Integrate,configureand support transmission platforms across the network.
  • Provide Tier 3 technical support and lead the resolution of complex network faults.
  • Deliver network performance in line with agreed service levels and operational targets.
  • Conduct post-incident reviews,identifyroot causes, and implement corrective actions.
  • Drive service improvements based on network trends,incidentsand performance analysis.
  • Proactivelyidentifyareas for network enhancement and raise improvement initiatives.
  • Manage andmonitorthird-party suppliers and telecoms partners against agreed SLAs.
  • Lead service review meetings covering faults, technical performance,processesand project activities.
  • Review and approve operational changes prior to handover to the NOC, ensuring a coordinated engineering approach.

What We’re Looking For

Essential Experience

  • Proven experience in a Tier 3 Transmission Network Engineering role, including participation in an on-call rota.
  • Strong troubleshooting and fault-resolution experience across transmission technologies.
  • Experience working with vendor platforms such as:
  • SorrentoGigamux
  • NokiaSynfonet
  • Turin Traverse
  • Connection Master
  • Cisco technologies

Technical Knowledge

  • Strong understanding of:
  • Fibre optic networks
  • PDH (PlesiochronousDigital Hierarchy)
  • SDH (Synchronous Digital Hierarchy)
  • Microwave Radio systems
  • Layer 2 Ethernet networking
  • Experience installing,maintainingand diagnosing faults across multi-technology transmission environments.
  • Ability to support both modern and legacy telecommunications networks.

Qualifications

  • Degree in Telecommunications or a related discipline is desirable.

What Makes This Role Exciting?

This is an opportunity to work at the heart of a critical national infrastructure network, influencing both day-to-day operational performance and long-term network strategy.You’llcollaborate with engineering, operations, project management, sales, and customer teams, while also working closely with leading technology vendors to develop and improve the network.

You’llhave the chance to:

  • Lead technical investigations into complex network issues.
  • Contribute to the replacement of end-of-life technologies.
  • Help shape future network architecture and technology adoption.
  • Deliver improvements that enhance reliability, serviceperformanceand cost efficiency.
  • Work in a collaborative, highly skilled engineering environment where innovation and continuous improvement are encouraged.

Why Join Us?

We offer a supportive hybrid working environment, opportunities to work withcutting-edgetechnologies, and the chance to make a real impact on the performance and future development of a large-scale telecommunications network.

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Posted: September 6th, 2026