Company: Pontoon
Location: Ringway
Job Description:
Pontoon in Manchester is seeking a Senior UX Researcher for a 6‑month, onsite role (Tuesday and Wednesday onsite). You will plan and execute end-to-end UX research, including qualitative and quantitative studies, usability testing with Maze, and survey design with Qualtrics, contributing to a large-scale transformation focused on AI-enabled customer journeys.
The successful candidate will collaborate with service designers, UX designers, and product teams within a multidisciplinary lab of ~90
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Posted: September 6th, 2026